ChiauDo - Privacy Policy

1. Information We Collect

We collect information you provide when creating an account (name, email, password), usage data (features used, session duration), and technical data (browser type, IP address, device information).

2. How We Use Your Information

We use your information to: provide and improve the Service; process payments; send transactional emails (verification, password reset, billing); analyze usage patterns to enhance features; and comply with legal obligations.

3. Data Storage & Security

Your data is stored securely using Supabase (hosted on AWS) with encryption at rest and in transit. Passwords are hashed using bcrypt. We implement industry-standard security measures to protect your information.

4. Third-Party Services

We use the following third-party services: Supabase (authentication & database), PayPal (payment processing), Cloudflare (hosting & CDN), and Google/GitHub (OAuth login). Each service has its own privacy policy.

5. Cookies & Local Storage

We use browser local storage for session management and language preferences. We do not use third-party tracking cookies. Essential cookies may be set by our hosting provider (Cloudflare) for security purposes.

6. Data Sharing

We do not sell your personal data. We may share information with: payment processors to complete transactions; law enforcement when legally required; and service providers who assist in operating the platform (under strict confidentiality agreements).

7. Your Rights

You have the right to: access your personal data; correct inaccurate information; request deletion of your account and data; export your data; and withdraw consent for optional data processing. Contact us to exercise these rights.

8. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes & Contact

We may update this Privacy Policy from time to time. We will notify you of material changes via email. For questions, contact us at [email protected].